After this anything that says adobe on it do a force quit for itĢ- Go To: Finder > Applications > Utilities > ( Delete these two folders - Adobe creative cloud and Adobe Application Manager )ģ- Right click on Finder icon and select " Go-To" Folder option.Ĥ- You will get a text box, type-in below command and then hit 'Return' key.( " Do not miss ~ symbol " ).If the Creative Cloud desktop app is not working then please Uninstall the Adobe Creative Cloud desktop application and after that follow the below steps:ġ- Force Quit the below processes in the same sequence as mentioned below from Activity Monitor: see, Use Activity Monitor on your Mac - Apple Support ****These changes are temporary, you can revert these back to normal later.****ĥ- After this Launch your Creative Cloud desktop app from your machine, if it works fine then start the installation of Illustrator.
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To do this Go to Apple icon> System Preferences > Security & Privacy > General > Allow apps downloaded from anywhere ( to make these changes click on the padlock on the bottom left corner and enter your Mac password )
( Eg: AD BLOCK, Mcafee site/web adviser, internet security toolbar etc )Ģ- Also disable the Firewall of your machine see, OS X: About the application firewall - Apple Supportģ- Disable Firewall of the Internet security program installed on computer.Ĥ- Since you have a Mac machine then please check and confirm that your Mac gate keeper is set to allow installs from anywhere: 1- Please check if you have any browser security extensions installed, please disable them.
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